Application Support and Managed Services

Zaptas has been enabling customers to focus on their core competence while providing them state of the art application management services. We continue to reinforce the trust placed on us by our clients that we are the partner of choice for business solutions due to our value based approach, culture, partnership model, people, best-practice approaches, industry expertise, technological competence and delivery methodology.

Our consultants have vast experience of leading complex and challenging template rollouts across multiple geographies. A “highly prepared” approach, controlling the template approach, high degree of process and object reusability, system sanitization, applying the best practices across countries, minimizing country specificity, integrating cultures and teams from diverse locations, mobilization of teams and knowledge retention & building are some of our key strengths.

ZAPTAS is committed to maximizing the cost savings, not just by our “Global Delivery Model”, but by showcasing the productivity part and the reusable assets that are built during the engagement and also the available tools.

A seamless transition of applications (from Legacy to SAP) by efficient training models, “pilot implementation” approach, effective change control mechanism and a disciplined program and project management methodologies are some of our differentiators.

Our domain experts provide user support, Technical support & functional support.